Refund and Returns Policy

We hope you love what you've ordered! But just in case you're not 100% satisfied. Please refer to the refund & return policy below.

  • The order can be cancelled before shipment, please contact us in time.
  • Order cancellations require a 4-8% cancellation fees as we need to pay the financial service provider.
  • After the order is shipped, if the package interception fails, please ask us for the return address after the package is signed, and you are responsible for the return shipping cost.
  • No compensation can be obtained for refusing the package.


Refund & Returns: 
  • Returns & Refund must be initiated within 7 days of receiving your package.
  • You are responsible for the return shipping fees, the return address will be provided once your return request has been confirmed by our team.
  • Items must be returned in their original box and condition. We do not accept returns of damaged, worn, washed, or altered items.
  • Refunds will be issued only after a return-eligible item received at our warehouse and has passed our quality check.(will be processed within 7 business days)
  • Unfortunately, due to transportation delays sometimes, your refund may require an additional 3-5 days to process. Thank you for your patience and understanding.
  • NOTES: In certain cases, we reserve the right, at our sole discretion on the rejected-return item.


Size Exchange: 
  • Requests for size exchange must be initiated within 7 days of receiving your package.
  • Items must be in original condition. Each order is eligible for only one exchange.
  • Please provide the reason for the exchange and the desired size when you conatct us.
  • You are responsible for all shipping fees, including return and reshipment costs. The return address will be provided upon confirmation of the exchange by our team.



If you have other concerns, please contact our customer service via WhatsApp.